Our Services

Our services provide support that makes caring a little easier and can help carers to stay physically fit, active and socially engaged.

Adult carers provide regular and ongoing care to a family member who has a long-term illness, disability, mental health issue or who misuses substances. The family member may be their partner, parent, child or even a neighbour who couldn’t manage their day-to-day lives without their help.

Are you an
unpaid carer?

Our Services

It is important that carers and the people they support get the financial support they are entitled to from the welfare benefits system. Welfare benefits can help ease some of the financial burden that comes with caring and can help you be more independent.

There are a range of welfare benefits and our colleagues at Ealing Carers Hub can help you find out what you are entitled to by:

Discussing with you what benefits you could be entitled to
Helping you complete benefit forms
Blue Badge, Dial a ride, and Taxicard applications for mobility
Carers Allowance information
Access to hardship grants or funding

They can do this either over the phone or in person at their office in Sycamore Lodge, Acton.

Working carers information

Caring for someone is tiring and often unpredictable. If you are a working carer it may seem there simply aren’t enough hours in the day. Finding the right balance can be a challenge, but help is available. There are lots of adjustments you can make to ensure that you find time to keep working and be a carer.

Flexible working

If you have been working with your employer for at least 26 weeks, you can request flexible working. Consider your options with your employer: working part-time, working from home, or arriving and leaving an hour earlier.

Time off for emergencies

The length of time must be agreed with your employer, but it is normally one or two days and is unpaid.

Parental leave

If you have been working somewhere for a least a year, you can take some unpaid leave to look after a child under 18 years.

To find out more about benefits, work rights and other information on unpaid carers, please click here to be taken to useful information links

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Keeping in touch and meeting people;

Carers can sometimes feel lonely or socially isolated as a result of their caring role, which in turn impacts on their health. It is important that carers try to keep up with their social connections as these are good for maintaining their wellbeing. This may include keeping in touch with family and friends, a quick phone call, joining online networks or engaging in a hobby.

Ealing Carers Partnership are passionate about finding you the right support to help you manage your health and wellbeing, focusing on your own needs and inspirations.

Check out our Facebook group if you'd like to chat with other carers to network, connect and find out how other people cope through their caring role. Click below to be taken to our Facebook group.

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Ealing Carers Partnership are passionate about finding you the right support to help you manage your health and wellbeing, focusing on your own needs and inspirations.

We listen to your interests and what you would like to learn or do. We then develop a programme of activities in venues around the Borough.

Check out current wellbeing activities available in your area. Click the button below to see what's on.

We now offer Free 1:1 COACHING for Carers.

What is Coaching? Coaching is a powerful partnership designed to help you reach your full potential. It's about tapping into your strengths, clarifying your goals, and creating a plan to make your ideas a reality.

How Does it Work? Through thought-provoking conversations and tailored strategies, a coach provides guidance, support, and accountability to help you overcome obstacles and achieve your objectives.

Benefits of Coaching:

Gain clarity on your goals and priorities
Develop strategies to overcome challenges
Enhance your skills and performance
Boost confidence and self-awareness
Achieve greater work-life balance and fulfillment
Be heard and feel supported through difficult life challenges

Wellbeing Development Officer Sarah Howells is a trained Body-Oriented Coach with ICF accredited school, The Somatic School. She also has two years of experience offering support and holding space for NHS clients as a Peer Coach, using her lived experience of mental health challenges to support people through difficult times.

Email Sarah to book a discovery call with no obligation: S.Howells@ealingcarerspartnership.org

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Carers Cafes help to foster connections across the local carer community, and each one is shaped by the group of carers that attend it. Sometimes group members just like the social contact and peer support that being with others in the same boat offers, some prefer more formal training, presentations and information sessions, and others prefer activities and crafts. The staff are always keen to hear new ideas about what will help with caring.

Harlington Care offers respite (replacement) care in the home to unpaid carers who are struggling to cope or who are in significant need of a break from their caring duties. Inspected and regulated by the Care Quality Commission (CQC), Harlington Care has a skilled team of paid care workers who can take over all caring duties for a short period. The service can also be used for the carer and their loved one to access shared hobbies or activities, where they might need a little help to do so.

Respite Care Frequently Asked Questions (FAQs)

1. How many hours a week can a carer get from this service? Can they get it as a one off or even as a regular once a week and for how long?

This is assessed on a case-by-case basis, the normal offer is 2-4 hours a week but this will vary and can be flexible. There's ad hoc support available as well as regular slots.

2. How long does it take for a carer to be assessed to get help with a break and what is the process they have to do to sign up?

Once we've received a referral, which can be a self-referral via email or telephone, we will contact the person within 72 hours to confirm receipt and get more information and then Harlington Care who provide the carers will also contact them within 72 hours of receiving the referral from us. They aim to go out and do an assessment within one week.

3. Is it offered to those who look after children or is it only for those looking after over 18 years old?

Only for people looking after adults. Over 18s. It's not for young carers as there's a different service for them.

4. What time can people take a break? What hours is it offered from and until?

The hours covered are again on a case-by-case basis. It's flexible including evenings and weekends.

For more information on our short breaks service or to self refer, email info@ealingcarerspartnership.org or call 01895 590010

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Useful Information

Click on the buttons below to learn more about unpaid carers from leading experts and organisations both nationally and locally.

To find carers support in your local area click on the logo below.

Info Links

Benefits Calculator

To find out whether you're entitled to financial support click below to find out more.

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Support Available

Find out what support is available to unpaid carers.

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Carer Insights

Read about the analysis and data gathered about unpaid carers.

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Understanding Access

To find out whether you're entitled to financial support click below to find out more.

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Benefits & More

Find out about carers allowance, and other benefits available to unpaid carers.

Carers Allowance

Other Benefits

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Our Services

Are you an unpaid carer?

Useful Information

Benefits Calculator

Support Available

Carer Insights

Understanding Access

Benefits & More

Are you an
unpaid carer?