Our Services

Our services provide support that makes caring a little easier and can help carers to stay physically fit, active and socially engaged.

Adult carers provide regular and ongoing care to a family member who has a long-term illness, disability, mental health issue or who misuses substances. The family member may be their partner, parent, child or even a neighbour who couldn’t manage their day-to-day lives without their help.

Are you an
unpaid carer?

Our Services

It is important that carers and the people they support get the financial support they are entitled to from the welfare benefits system. Welfare benefits can help ease some of the financial burden that comes with caring and can help you be more independent.

There are a range of welfare benefits and our colleagues at Ealing Carers Hub can help you find out what you are entitled to by:

Discussing with you what benefits you could be entitled to
Helping you complete benefit forms
Blue Badge, Dial a ride, and Taxicard applications for mobility
Carers Allowance information
Access to hardship grants or funding

They can do this either over the phone or in person at their office in Sycamore Lodge, Acton.

Working carers information

Caring for someone is tiring and often unpredictable. If you are a working carer it may seem there simply aren’t enough hours in the day. Finding the right balance can be a challenge, but help is available. There are lots of adjustments you can make to ensure that you find time to keep working and be a carer.

Flexible working

If you have been working with your employer for at least 26 weeks, you can request flexible working. Consider your options with your employer: working part-time, working from home, or arriving and leaving an hour earlier.

Time off for emergencies

The length of time must be agreed with your employer, but it is normally one or two days and is unpaid.

Parental leave

If you have been working somewhere for a least a year, you can take some unpaid leave to look after a child under 18 years.

To find out more about benefits, work rights and other information on unpaid carers, please click here to be taken to useful information links

Click here

Keeping in touch and meeting people;

Carers can sometimes feel lonely or socially isolated as a result of their caring role, which in turn impacts on their health. It is important that carers try to keep up with their social connections as these are good for maintaining their wellbeing. This may include keeping in touch with family and friends, a quick phone call, joining online networks or engaging in a hobby.

Ealing Carers Partnership are passionate about finding you the right support to help you manage your health and wellbeing, focusing on your own needs and inspirations.

Check out our Facebook group if you'd like to chat with other carers to network, connect and find out how other people cope through their caring role. Click below to be taken to our Facebook group.

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Ealing Carers Partnership are passionate about finding you the right support to help you manage your health and wellbeing, focusing on your own needs and inspirations.

We listen to your interests and what you would like to learn or do. We then develop a programme of activities in venues around the Borough.

We work alongside organisations such as Ealing NHS Talking Therapies and West London NHS Trust’s Carers Corner to provide wellbeing support to carers across the borough.

Somatics & Mindfulness at The DIG:

We're collaborating with NHS West London's Carers Corner with mindfulness workshop on Wednesdays continuing into the autumn. There's no need to book, you can just show up.

It starts at 1.30pm - 3pm with time in the garden to pick fruit, drink tea or coffee and chat to others. It's a beautiful idyllic space and we'd love to see you there.

Carers Workshops in collaboration with NHS Ealing Talking Therapies:

Ealing Talking Therapies offer a workshop specifically for carers which is held on-line once a month. Occasionally we provide space to hold this in-person. Keep an eye out on our social media to see these.

Check out current wellbeing activities available in your area. Click the button below to see what's on.

FREE One to one coaching / listening support for Carers.

Wellbeing Development Officer Sarah Howells is a trained Body-Oriented Coach with ICF accredited school, The Somatic School. She also has two years of experience offering support and holding space for NHS clients as a Peer Coach, using her lived experience of mental health challenges to support people through difficult times. As part of our offer at Ealing Carers Partnership, Sarah is offering 1:1 sessions for FREE to carers.

What is Coaching? Coaching is a partnership designed to support and guide you with any challenges or decisions you're dealing with. It's about tapping into your strengths, getting clear on where you want to be, and creating a plan to support you in getting there.

How Does it Work? Through thought-provoking conversations and tailored strategies, a coach provides guidance, support, and accountability to help you tackle hurdles and get to know yourself better.

Benefits of Coaching:

Increase mental wellbeing
Gain clarity on your goals and priorities
Develop strategies to overcome challenges
Boost confidence and self-awareness
Be heard and feel supported through difficult life challenges
Improve relationships

Email Sarah to book a chat about a FREE session: S.Howells@ealingcarerspartnership.org

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Carers Cafes help to foster connections across the local carer community, and each one is shaped by the group of carers that attend it. Sometimes group members just like the social contact and peer support that being with others in the same boat offers, some prefer more formal training, presentations and information sessions, and others prefer activities and crafts. The staff are always keen to hear new ideas about what will help with caring.

Respite in the home and group respite

Harlington Care offers respite (replacement) care in the home to unpaid carers who are struggling to cope or who are in significant need of a break from their caring duties. Inspected and regulated by the Care Quality Commission (CQC), Harlington Care has a skilled team of paid care workers who can take over all caring duties for a short period. The service can also be used for the carer and their loved one to access shared hobbies or activities, where they might need a little help to do so.

Respite Care Frequently Asked Questions (FAQs)

1. How many hours a week can a carer get from this service? Can they get it as a one off or even as a regular break once a week and for how long?

This is assessed on a case-by-case basis, the normal offer is 2-4 hours a week but this will vary and can be flexible. There's ad hoc support available as well as regular slots.

2. How long does it take for a carer to be assessed to get help with a break and what is the process they have to do to sign up?

Once we've received a referral, which can be a self-referral via email or telephone, we will contact the person within 72 hours to confirm receipt and get more information and then Harlington Care who provide the care support workers, will also contact them within 72 hours of receiving the referral from us. They aim to go out and do an assessment within one week.

3. Is it offered to those who look after children or is it only for those looking after someone over 18 years old?

Only for adults looking after adults i.e. over 18s. Young carers can access support from Ealing Young Carers Project.

4. What time can people take a break? What hours is it offered from and until?

The hours covered are again on a case-by-case basis. It's flexible including evenings and weekends.

Group Respite

From the 4th September we at Ealing Carers Partnership and Ealing Carers are coming together to offer a FREE group respite at Sycamore Lodge.

The group will be a gathering of carers and the people they care for from 10-1pm on Wednesdays. A light lunch will be on offer and a number of activities suitable for all ages and abilities.

Someone will be on hand from Harlington Care to support the cared for person, giving you the carer a chance to relax.

For more information on our short breaks or group respite service or to self refer, email info@ealingcarerspartnership.org or call 0203 4759891

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